• Please list your special requests (color, packages, value of declaration, etc.) in the REMARK when you make payment. The processing time for a specific order varies with the product type and stock status. Mostly, processing time can be 15 to 20 working days upon receipt of payment.
• Any items you order shall be only shipped after your payment is received by the Third Party (Bank ) We ship the item for customers through Chinapostair, ePacket, DHL according to actual situation .
• You will be notified by email with the tracking number once your package be shipped out. Delivery time shall based on different countries or regions around the world.
• As for the delivery destinations (your address) where only Chinapostair or ePacket are available, if it is the so called remote area by DHL or UPS, the additional fee shall be paid by the buyer.
• We shall not take the responsibility for any shipping accidents, delays or other matters result from shipping carriers or force majeure reasons.
• For package missed on the way to the destination, we would try our best to contact with the express company and update the latest information for you. However, there may be some delayed reply because of the time difference.